Sales Engineer (Implementation Specialist)

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Position Type:
Sales Engineer (Implementation Specialist)
Dyn is continuing our fast-paced growth, bringing on new customers around the world daily. Our Sales Engineering organization is a compilation of top trusted technical advisors and product experts for our global sales-force and customer base who is responsible for setting a positive and lasting impressions about our technology, products, teams, and company.
You will be working with the makers of your favorite web sites and smartphone apps. From tech-startup scene to a Fortune 500 organization, the SE role at Dyn continues to evolve and offer significant opportunities to those who are willing and able to meet the challenge.
Job Responsibilities:
Provide prompt assistance to sales team and customers either by phone or email.
Articulate technology and product capabilities to either potential or current customers with backgrounds ranging from business users to technical users.
Identify, track, and resolve all technical requirements/issues involving assigned accounts to assure complete customer satisfaction throughout the sales process.
Develop and deliver product demonstrations to potential customers.
In coordination with sales team leadership respond to all functional and technical elements of RFIs/RFPs.
Establish and maintain strong relationships with prospects and customers throughout the sales process.
Document and deliver customer requirements to the Product Engineering teams.
Properly represent Dyn (our products

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