Customer Service Agent

$40,000 - $60,000 a year
We're flexible with you working from home

Customer Service Coordinator Job Responsibilities:
Serves customers by providing product and service information; resolving product and service problems.
Customer Service Coordinator Representative Job Duties:
-Attracts potential customers by answering product and service questions; suggesting information about other products and services.
-Opens customer accounts by recording account information and provides perfect customer service.
-Maintains customer records by updating account information. We allow you to access our internal data base to allow you to work from home.
-Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
-Maintains financial accounts by processing customer adjustments.
-Recommends potential products or services to management by collecting customer information and analyzing customer needs.
-Prepares product or service reports by collecting and analyzing customer information.
-Contributes to team effort by accomplishing related results as needed. (work from home)
Customer Service Coordinator Skills and Qualifications:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking, work from home

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