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Application Solutions Engineer

Company Name:
SSB BART Group, Inc.
Position Type:
Full-time
SSB BART Group (SSB) helps companies design and enhance their digital systems - including web sites, web applications, software, hardware, and services - so they are usable by people with disabilities. In the same way that buildings must conform to the Americans with Disabilities Act (ADA), modern web sites and applications must be accessible to people with disabilities or face legal liability. SSB allows organizations to address these risks through software, training, and consulting solutions.
SSB is looking for a Application Solutions Engineer for our Accessibility Management Platform (AMP). The Application Solutions Engineer will be responsible for managing the technology evaluation stage of the sales process, implementation and deployment phase post sale and general technical support activities. This position reports directly to the AMP Product Manager and is located in our Manchester, NH office.
Responsibilities
AMP Demonstrations and Pre-Sales Support
Provide online and onsite product demonstrations
Provide pre-sales technical assistance
Provide written RFP (Request for Proposal) technical responses
Interpret customization and enhancement requests and general feedback from client to the AMP Product Manager
AMP Deployment Management
Own and individually manage all aspects of the AMP Deployment process
Work directly with the AMP Product Manager for implementations involving integration or customization
AMP Support
Provide tier I and II level technical support

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