Supv hme-dme billing

Company Name:
Elliot Hospital
Department: HME BILLING
Shift: Days
Hours: 40
Job Summary:
Responsible for the supervision of the HME Billing & Follow Up Office staff to include planning, organizing, overseeing, scheduling, training, quality review, operational efficiencies and daily activities.Plans, organizes and controls the daily activities of the business office to maintain, sustain or improve the A/R using industry best practices and standard Key Performance Indicators (KPIs) to measure and manage excellent performance
Manages the billing and follow-up collection of EHS HME Accounts Receivable (A/R)
Supervise and motivate staff, interviews and hires staff, trains and develops staff, and makes recommendations of the termination and discipline of staff according to department policies and processes, ensures relevant HR procedures are followed (appraisals, discipline, grievance, etc). Makes recommendations for annual performance pay rate increases.
Establish and maintain appropriate systems for measuring necessary aspects of staff performance and implements changes to maintain Elliot Health System Standards. This includes but is not limited to the creation and implementation of process development and workflows. Plan, forecast, report on staff assignments and productivity and addresses critical issues with management team.
Monitors staff s accuracy and compliance with department standards to assure minimal chance of risk for the organization.
Plan, develop and implement strategies for further staff and department development and growth. Stays informed of relevant skill and qualification levels required by staff for effective performance.
Assess relevant training needs for staff individuals and consults with management and includes assessment tools and methods.
Designs and plans training courses necessary to meet training and development needs and delivers training courses personally as necessary. Oversees training delivery, measurement and follow up as necessary.
Works directly with external vendors/agencies for assistance as necessary.
Maintains all necessary stock and works directly with suppliers and merchandisers as required and assists in the control of department expenditures.
Attends meetings and contributes to department strategy and policy-making as required.
Develop personal skills and capability through on-going training, as provided by the department/company or elsewhere subject to company approval.
Current working knowledge of Government payers in order to maintain compliance with federal regulations
Current working knowledge of Commercial payers to ensure accuracy of cash & adjustment reporting
Maintain confidentiality of all hospital information
Maintain a high level of integrity, professionalism and trust with employees and team members
Ensure Accountable, dependable, reliable and self-directed to complete job/work in collaboration with other employees
Use a variety of work-smart techniques, meet deadlines on time
Work in collaboration within the department
Innovative strategies
Identify business imperatives and strategies
Develop solutions that have significant impact on the organizations and its clients (both internal and external)
Provide a high level of customer service to every transaction and encounter
Effectively communication resolving all needs and concerns
Collaborate effectively with others to achieve positive work outcomes
Assist in promoting a positive work environment to focus on the mission, vision and values of the department and Elliot Health System
Receptive to suggestion and continually seeks to improve performance
Maintain flexibility in face of changing work environment
Adjusting work while maintaining a high level of interpersonal savvy and composure
Optimize solutions to changing business conditions in a past paced environment
Ability to plan and perform a wide variety of duties requiring general knowledge of policies and procedures applicable within area
High level of critical thinking skills
Judgment to work independently
Adapt standard procedures to meet different business needs
Make decisions based on precedent, consistency and policy
Education:Associate s Degree or minimum of 5 years of related experience.
Experience:Minimum of 5 years of experience working in the related field.Understanding of computer billing systems, knowledge of CPT and ICD-9 coding and general understanding of insurance processing rules/regulations required.Excellent communication skills, leadership abilities and organization skills

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