Collection Specialist

Company Name:
American Red Cross
Position Type:
Are you looking to make a difference in the job you do? If so, we invite you to join us at the American Red Cross! We provide blood to hospitals across the local region. Nationwide, we collect over 6.5 million units of blood annually and the need grows!
The American Red Cross Blood Services, Northern New England Region (NNE Region) has a proud heritage of providing quality blood products and services for hospital blood banks throughout ME, NH, VT. Quality people make this happen and the NNE Region actively looks for the brightest and best to help carry out our mission.
We are currently seeking an enthusiastic Phlebotomist/Collections Technician, II in Manchester or Lebanon, NH area.
This is a FT position working a varying schedule including early mornings, evenings, frequent weekends and occasional holidays.
JOB SUMMARY: Conduct donor health history screening to determine eligibility and complete donor phlebotomy procedures. Perform blood drive support functions as assigned. Demonstrate excellence in customer service and public relations to promote a positive, professional image of the American Red Cross Biomedical Services. Balance production, customer service and compliance on a daily basis, ensuring integrity of product and optimum donor experience.
QUALIFICATIONS: High school diploma or equivalent required. Medical assistant or phlebotomy training preferred. Documented satisfactory performance as Collections Technician I or the equivalent experience is required. Customer service experience, effective verbal communication, and public relations skills are required. A current valid driver's license and good driving record is required. Basic computer skills desirable.
PHYSICAL REQUIREMENTS: Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required.
The Red Cross is a nonprofit organization that offers employees growth and development, opportunity for advancement, team spirit, competitive salaries and a comprehensive benefits package to include: Medical, Dental, Vision, 401K & Matching contribution, paid time off, Health Savings & Dependent Care Savings Accounts, and much more.
If this sounds like the kind of opportunity that you've been waiting for, please visit our website at: ENTER REQ NUMBER 45508.
As an Affirmative Action/Equal Opportunity Employer, well-qualified women, minorities, veterans and persons with disabilities are encouraged to apply.
Company Description:
At The American Red Cross, our humanitarian mission connects us to people and communities across the nation and around the world. We are committed to ensuring that our people, programs, and services reflect the diversity of the people and communities we serve. By joining the Red Cross, you will touch millions of lives every year and experience the greatness of the human spirit at its best. Our dedicated staff are crucial to the Red Cross and the delivery of our mission.

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