Field Auto Technical Adjuster (Rockingham County)

Company Name:
## Description
Voted one of the World''s Leading Top 100 Companies by Forbes magazine
_Allstate Insurance Company has an exceptional career opportunity for a Field Auto Technical Adjuster for our Rocky Hill, Connecticut office. This opportunity is for vehicle inspections covering the Rockingham County area/Manchester, NH._
Combine your skills working with people and working with vehicles!
Customers need us the most when they are involved in an accident. As an Allstate Field Auto Technical Adjuster you will play a vital role to ensure we deliver on our promise to help restore people's lives after they've had a loss. You will be responsible for inspecting damaged vehicles and preparing itemized damage appraisals to return customers' vehicles to their pre-loss condition. You will meet with customers in person to guide them through the settlement process in a caring and professional manner. You will be challenged to manage multiple cases simultaneously, and solve problems in a fast-paced working environment. You will be measured on your ability to provide accurate estimates and reach fair and efficient claims resolutions while managing costs. Your success will be rewarded with our Total Rewards package which includes base pay, benefits, and opportunities for career advancement.
_Specific responsibilities include:_
Delivering exceptional and courteous customer service
Traveling to the location of damaged vehicles and/or conducting assessments at one of Allstate's drive-in claims centers
Accurately documenting estimates on Allstate's state-of-the-art, computerized NextGen claims system
Providing clear, written correspondence as necessary
Working well with others in a fast-paced, collaborative environment
Achieving targeted performance goals to support Allstate's industry-leading operational standards
Begin a challenging and rewarding career in claims!
This is your chance to use your compassion and intellect to help make a meaningful difference in people's lives. Join the thousands of people who work in the claims industry in highly stimulating work that will require you to assimilate data, evaluate facts and negotiate solutions to complex problems. Every day presents different learning and growth opportunities. You will be exposed to a variety of specialized industries, including legal, medical and construction, as well as advanced computer and IT systems. In the process, you will gain a broad range of professional skills that will be equally applicable and highly valuable no matter where your career takes you.
_Working environment:_
Please note that, since this is a field service position, you will need to have a valid driver's license and a reliable vehicle. You will also be required to work a flexible schedule, between 8:00 a.m. and 8:00 p.m. Monday through Friday, with some late duty and possible rotating weekend and holiday shifts as necessary.
## Qualifications
_Ideal qualifications:_
High School Diploma/General Education Diploma (GED), plus 3+ years of formal auto estimating experience (prior insurance carrier or auto body repair facility).
Excellent written and verbal communication skills
Strong organizational and computer skills
Ability to be a self-starter and work independently
Previous experience using a computer estimating system such as ADP, CCC or Mitchell is a definite plus
ICAR platinum certification, ASE certification and/or an Adjuster's license are especially desirable
Bilingual candidates are strongly encouraged to apply
_Benefits and Perks & other important information_
Pension plan PLUS 401K
Career path/succession planning
Mentoring programs
Tuition reimbursement
Inclusive work environment
Generous paid time off (with option to purchase additional days)
Medical, Dental, Vision, Life and Long Term Disability Insurance
Health and wellness benefits, including: nutrition/weight management, smoking cessation program, stress management, lifestyle coaching, financial resources
Adoption assistance program
Comprehensive health insurance plans
Employee Resource Groups including Allstate Women''s Information Network (AWIN), Professional Latino Allstate Network (PLAN), Allstate Asian American Network (3AN), Allstate Network of Gay and Lesbian Employees and Supporters (ANGLES), African American Working Network (AAWN), Young Professional Organization (YPO), Parents Working Together (PWT), Allstate Adoption Network (AAN) and Allstate Veterans Engagement Team and Supporters (AVETS)?
Job: Field Auto
Job Type: Experienced
Primary Location: NH-Manchester
Req ID: MAN00112

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