Assistant Head Teller

Company Name:
TD Bank
Job Description
Do you want to WOW! Customers everyday in a fun, fast-paced environment? Come be an Assistant Head Teller at TD Bank, America''s Most Convenient Bank! This position provides legendary Customer Service while supervising the Teller and/ or Platform team.
Job Requirements
Provides exceptional Customer service
Competency and accountability with Store operational standards
Assists in the preparation and development of the Store Sales Plan, promotional strategies and activities
Establishes and solidifies Customer relationships
Leads, coaches and models quality service at every Customer interaction
Delegates projects to team members to manage
Maintains Service performance
Offers and encourages support for Retail events that promote the brand
High School diploma or GED
1-2 Years of related experience
Completed or enrolled in the Assistant Head Teller Achieve Program
Strong organization, interpersonal and communication skills
Sound judgment in decision making and problem solving
Ability to multi-task and maintain order on Teller line
Basic knowledge of Outlook, Word and Excel
Primarily work in assigned Retail Store
Occasional travel required for Classroom Training, On-the-Job Training and Service Learning projects
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach her/his potential.
If you have a disability that requires an accommodation to complete the application process, please e-mail TD Bank''s HR Compliance Department at . Please include your full name, contact information and details about your request within the e-mail.
EOE/Minorities/Females/Veterans/Individuals with Disabilities.
TD Description
About TD Bank, America''s Most Convenient Bank
TD Bank, America''s Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth , and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit . Find TD Bank on Facebook at and on Twitter at .
TD Bank, America''s Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit .
Job Status: Full Time
Date Updated: 11-May-2014
Job Category: Customer Service, Retail Banking
Auto req ID: 54850BR
Job Title: Assistant Head Teller
Location: Manchester - Willow St

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