Guest Service Manager
3.
5 Manchester, NH Manchester, NH Full-time Full-time From $24 an hour From $24 an hour 1 day ago 1 day ago 1 day ago Company Overview:
Roedel Companies, LLC Headquartered in New Hampshire, is an integrated hotel company that manages, develops and invests in hotels that deliver consistent high performance.
We are committed to providing an exceptional employment, guest and investor experience by creating a company culture driven by bright, energetic, passionate people with clear direction and accountability, guided by our Company's Core Values.
Basic Functions:
Responsible for leading and directing the Front Office team to ensure superior quality of service to guests and maximizing free cash flow.
Essential Duties:
Hire, train and mentor Front Desk Agents to provide an exceptional service experience to all guests.
Embrace Brand Standards and ensure traning requirements are met by all employees.
Champion all Hilton Front Office initiatives.
Act as MOD in the absence of GM, overseeing all departments.
Act as Sales liason, inputting and monitoring all groups and room blocks.
Demonstrate positive leadership characteristics, inspiring team members to meet and exceed service standards.
Other duties as assigned.
Job Requirements:
Two-year college degree or equivalent experience in a hotel setting.
Must have working knowledge of Word, Excel, Outlook; On-Q experience a plus.
Ability to work a flexible schedule based on the demands of the hotel.
We offer Competitive Pay, Performance Bonus Program, and opportunities for 401K Program, Health Insurance, Life Insurance, Long-Term Disability Insurance, Short Term Disability Insurance, Vision Insurance and Dental Insurance.
As a Hilton team member, discount travel programs available.
Please submit your resume highlighting relevant experience in hotel management.
We look forward to reviewing your application.
Job Type:
Full-time Pay:
From $24.
00 per hour Expected hours:
40 per week
Benefits:
401(k) matching Employee assistance program Flexible spending account Health savings account Life insurance Schedule:
8 hour shift Day shift Evenings as needed Evening shift Holidays Monday to Friday Morning shift Nights as needed Night shift Weekends as needed Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
5 Manchester, NH Manchester, NH Full-time Full-time From $24 an hour From $24 an hour 1 day ago 1 day ago 1 day ago Company Overview:
Roedel Companies, LLC Headquartered in New Hampshire, is an integrated hotel company that manages, develops and invests in hotels that deliver consistent high performance.
We are committed to providing an exceptional employment, guest and investor experience by creating a company culture driven by bright, energetic, passionate people with clear direction and accountability, guided by our Company's Core Values.
Basic Functions:
Responsible for leading and directing the Front Office team to ensure superior quality of service to guests and maximizing free cash flow.
Essential Duties:
Hire, train and mentor Front Desk Agents to provide an exceptional service experience to all guests.
Embrace Brand Standards and ensure traning requirements are met by all employees.
Champion all Hilton Front Office initiatives.
Act as MOD in the absence of GM, overseeing all departments.
Act as Sales liason, inputting and monitoring all groups and room blocks.
Demonstrate positive leadership characteristics, inspiring team members to meet and exceed service standards.
Other duties as assigned.
Job Requirements:
Two-year college degree or equivalent experience in a hotel setting.
Must have working knowledge of Word, Excel, Outlook; On-Q experience a plus.
Ability to work a flexible schedule based on the demands of the hotel.
We offer Competitive Pay, Performance Bonus Program, and opportunities for 401K Program, Health Insurance, Life Insurance, Long-Term Disability Insurance, Short Term Disability Insurance, Vision Insurance and Dental Insurance.
As a Hilton team member, discount travel programs available.
Please submit your resume highlighting relevant experience in hotel management.
We look forward to reviewing your application.
Job Type:
Full-time Pay:
From $24.
00 per hour Expected hours:
40 per week
Benefits:
401(k) matching Employee assistance program Flexible spending account Health savings account Life insurance Schedule:
8 hour shift Day shift Evenings as needed Evening shift Holidays Monday to Friday Morning shift Nights as needed Night shift Weekends as needed Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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