IT Application Analyst, Amazon Pharmacy
Job summaryAmazon Pharmacy is seeking an IT Application Analyst that enjoys solving problems, working with customers, and constantly learning.
If you have experience with applications like Okta, Zendesk, GSuite, Workato, and Airwatch, we'd like to talk with you! If you've worked closely with customers to make them successful, we'd like to talk with you! If you are a proponent of driving security and privacy standards, we'd like to talk with you!At Amazon, we strive to be Earth's most customer-centric company where we can find and discover anything we want to buy online.
We hire the world's brightest minds, offering them an environment in which one can relentlessly improve the customer experience.
Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment.
Every day we solve complex technical and business problems with ingenuity and simplicity.
We're making history and the good news is we've only just begun.
The IT Application Analyst is responsible for gathering business requirements and design/configuration of software applications to meet them.
You would test solutions, support system changes, and strive for robust and stable solutions.
You would be tactical when needed and quickly respond to Helpdesk inbound.
You would be strategic when needed and define long term projects that address root causes and unlock Amazon Pharmacy growth.
You will be surrounded by people who are incredibly smart, passionate about helping people manage their health, and believe that world class support is critical to customer success.
Every day will bring new and exciting challenges on the job.
Locations open to:
Austin, Salt Lake City, Boston, Phoenix, , Miami, IndianapolisKey job responsibilitiesSupport an application portfolio of 25
apps by learning technical detail, customizing, and automatingSet Service Level Agreements (SLA) goals then meet or exceed themRespond to inquiries, escalations, and establish partnerships with key customers and service owners.
Work with clinical and technical teams to id new tools and services and improve the level of support provided for existing onesEvaluate and make decisions around the use of new or existing products and toolsWritten and verbal communication with the ability to present complex technical information in a clear and concise manner to a variety of audiencesMentor junior analysts and data engineers.
Estimated Salary: $20 to $28 per hour based on qualifications.
If you have experience with applications like Okta, Zendesk, GSuite, Workato, and Airwatch, we'd like to talk with you! If you've worked closely with customers to make them successful, we'd like to talk with you! If you are a proponent of driving security and privacy standards, we'd like to talk with you!At Amazon, we strive to be Earth's most customer-centric company where we can find and discover anything we want to buy online.
We hire the world's brightest minds, offering them an environment in which one can relentlessly improve the customer experience.
Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment.
Every day we solve complex technical and business problems with ingenuity and simplicity.
We're making history and the good news is we've only just begun.
The IT Application Analyst is responsible for gathering business requirements and design/configuration of software applications to meet them.
You would test solutions, support system changes, and strive for robust and stable solutions.
You would be tactical when needed and quickly respond to Helpdesk inbound.
You would be strategic when needed and define long term projects that address root causes and unlock Amazon Pharmacy growth.
You will be surrounded by people who are incredibly smart, passionate about helping people manage their health, and believe that world class support is critical to customer success.
Every day will bring new and exciting challenges on the job.
Locations open to:
Austin, Salt Lake City, Boston, Phoenix, , Miami, IndianapolisKey job responsibilitiesSupport an application portfolio of 25
apps by learning technical detail, customizing, and automatingSet Service Level Agreements (SLA) goals then meet or exceed themRespond to inquiries, escalations, and establish partnerships with key customers and service owners.
Work with clinical and technical teams to id new tools and services and improve the level of support provided for existing onesEvaluate and make decisions around the use of new or existing products and toolsWritten and verbal communication with the ability to present complex technical information in a clear and concise manner to a variety of audiencesMentor junior analysts and data engineers.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
